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Public Safety Telecommunications

Program Codes: PST.COA
Certificate of Achievement

The Public Safety Telecommunications Certificate of Achievement is designed for students to gain the enhanced foundational knowledge and skills to work as an effective emergency dispatcher.   Students will discuss a broad array of emergency management issues, including basic characteristics, functions, and resources of an integrated system and how emergency management services (fire personnel, police, security, healthcare providers, etc.) work together in a system of resources and capabilities.  Included is the integrated role of national, regional, and local services in a variety of disasters and emergencies.   Students will practice communicating accurate information under high-stress situations.

Students who complete both the Middlesex College non-credit 911 Dispatcher/Telecommunicator and Emergency Medical Dispatcher Certification programs may earn up to 6 credits (POL-202 - Police Operations and PED-225 - First Aid, CPR and Safety Education) toward the Certificate of Achievement and Certificate. Students who complete the Certificate program may seamlessly transition to the Police Science A.S. or Homeland Security A.S. degree programs.  Experiential credit may be given to veterans and law enforcement officials with demonstrated extensive training in Homeland Security and Emergency Management.

Program Outcomes:

Graduates of the Certificate of Achievement will be able to:

  • Evaluate the various resources available to respond to and deal with a variety of emergency situations.
  • Analyze the basic individual and group competencies critical to the effective identification and implementation of methods in dealing with current and potential emergencies.
  • Describe the functions and cycle of emergency management.
  • Communicate precise, accurate information in high-stress situations.
Contact the Department Chairperson

Recommended Course Sequence

Below are required courses and recommended course groupings and sequences for program completion. Courses may have prerequisite and corequisite requirements. Check course descriptions for details.

Total Credits 18

Contact Information

History and Social Sciences

Contact Name: Timothy Hack, department chair 
Contact Phone: 732.906.2590
Contact Email: HSS@middlesexcc.edu 
Department Web: https://www.middlesexcc.edu/history-social-science/


Degrees & Certificates
Course Descriptions