Apply Now Request Information Schedule a Visit

Front of Office Management

Course Code:
RES 161
Course Group(s):
Degree Applicable
Course Description:

In this course, students will acquire specific food operations skills in three essential areas: anticipation and fulfillment of guest preferences, employee internal relations and different styles of service in practice in restaurants and catering industries. They will be able to define the role and the importance of every position in the front of the house, from bus boy to manager. A special emphasis will be on the manager responsibilities and abilities.

Credit:
2
Menu
Degrees & Certificates
A-Z By Category By Department By Area of Interest
Course Descriptions
By Course Code (A-Z) By Department
Profile of Paul Smith's College
Mission, Vision & Values Accreditation College Communication Policy Faculty and Students Graduation Rate Graduate Employment and Further Education Rates Articulation/Transfer Agreements
Admission to Paul Smith's College
Application Process Transfer Students International Students University of Cambridge Exams International Baccalaureate Courses and Diploma Translation and Evaluation for International Transcript Non-Discrimination Policy Visiting the Paul Smith’s College Campus Orientation and Placement Testing Program Admission Standards
Expenses and Refund Policy
Tuition and Fees Expense Explanatory Notes External Study Programs Other Charges Payment of Expenses Payment Plan Payment Deadlines Refund Policy Financial Obligations and Collection
Financial Aid: Financing Your College Education
Financial Aid Application Procedures & Priority Deadline Date Student Eligibility for Federal Student Aid Programs Verification Federal Grants and Loans New York State Grants Paul Smith’s College Grants and Scholarships Satisfactory Academic Progress (SAP) Policy Total Withdrawal and Non-Attendance Policies VA Educational Benefits Consumer Information
Student Affairs & Campus Life
Community Guide Student Activities Student Health Services Intercollegiate and Intramural Sports Student Development Center Residence Hall Living The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
Academic Policies and Procedures
Academic Advising Academic Integrity Policy Attendance Auditing Behavioral Standards Certification of Enrollment Classification of Students Commencement Participation Complaints Dean’s List/Adirondack Scholar’s List Degree Completion Drop/Adds Dual Degree Guidelines Enrollment Status Externship Verification Process Family Educational Rights and Privacy Act (FERPA) Final Assessment Policy Grade Change Procedure Grading System Graduation Guarantee Graduation Requirements Independent Study Institutional Credits Minor Guidelines Mobile Computing Requirement Overloads Program Changes Re-Admission Registration Rescheduled Classes Standards of Academic Progress Student Bereavement & Emergency Leave Policy Transcripts Transfer Credit Policy Transitional Program Veterans Withdrawal
Academic Program Information
Integrated General Education
Graduate Student Supplement
Academic Standing Campus Computing Credit from Previous Enrollment at PSC Credits from Other Institutions Demonstration of Online Attendance and Administrative Withdrawals Enrollment Status Financial Aid Grading System Graduation Requirements Registration Procedures Transcripts Tuition and Fees Undergraduates Taking Graduate Courses
Educational Resources
Academic Success Center Career Services Center for Accommodative Services (CAS) The Higher Education Opportunity Program (HEOP) TRiO - Student Support Services
Instructional and Administrative Facilities
Facilities Building Forestry Club Cabin J.R. Freer Science Hall- Renovated in 1998 and 2004/2005, 2017 Phelps Smith Administration Building- Renovated 2000 Howell G. Pickett Hall- Renovated 2007 Sporck Admissions Center Cantwell Hall- Renovated in 1998, 2003, 2005, 2012 Countess Alicia Spaulding Paolozzi Environmental Science and Education Center Joan Weill Student Center- Constructed 2005 Joan Weill Adirondack Library Campus Safety Building- Renovated 2011/2012 Saunders Sports Complex- Renovated in 2007, 2008, 2009 Buxton Gymnasium- Renovated 2010
Personnel Directory
Office Directory Board of Trustees Administrative Staff Faculty Emeriti Faculty Academic Support Staff
Notes
A Note to Prospective Students Possible Changes in Catalog Material Clery Act Statement Equal Opportunity Policy & Non-discrimination Statement Publishing