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Front Office/Property Management

Course Code:
HOS 150
Course Group(s):
Degree Applicable
Course Description:
This course prepares students for front office operations at a hotel/resort. The course provides an overview of front office accounting and night audit practices, communications and guest services, and front office management functions. Students will participate in role-playing and individual/group activities to simulate real-life situations frequently encountered within the Front Office. The course also incorporates exercises in telephone answering skills and room selling strategies.
Credit:
3
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