Questions about a course grade should be directed to the course instructor first or to the department chair. All approved grade changes must be submitted to the Registration Office within one year of the original grade assignment. Students may file a written appeal for an exception to an academic policy. They must be able to demonstrate that there are circumstances that warrant an exception. They should submit academic appeals to the academic dean of the division that administers the degree or certificate program in which they are enrolled. The academic dean may meet with the student to discuss the appeal. The decision of the dean is final. Appeal forms are available in the dean’s office and in Enrollment Services.